Make the most of Syncity.

Check the email address and sign-in method you used to register. For an account created with Google, use the Google button. For a password account, use “Forgot password” to request a reset email. Check your spam folder too.

Open your profile and choose Edit to update the available details, your bio and interests. Save your changes. Account settings are available in Settings.

Allow location access for Syncity in your browser and device settings, then use the map's locate button. If access is denied or the position is inaccurate, search for a city or address directly. A VPN can also affect estimated location.

Open the event from the map. Review the venue, times, description and organizer before joining. Depending on the event, your request may require approval. The event button and status show your participation state.

Choose Create on the map to open the form. Fill in the event details, venue and times. Review participation conditions and your entries before confirming.

Moments let you share photos and experiences from your outings. In the feed you can discover posts, react, read replies and open the linked event when available. Choose Share a Moment to publish.

Check your connection and conversation status. Messaging may require an accepted contact request or access to the group. If sending fails, keep your text and try again. If it persists, tell support the time, browser and error without unnecessarily sharing private conversations.

Sign in with the account that has access to the organization, then open Organizations. If it is missing, check your account and ask its administrator about your role. Available features depend on your permissions and plan.

Use the platform where you subscribed: Apple and Google subscriptions are managed in their store subscription settings. For a web purchase, check management information in your Premium area. If your purchase is missing, contact support with the platform and transaction reference, never full payment details.

Use the report action when available on the content or profile. If you cannot find it, contact support with the link or account name, date and facts. Do not publish personal information in a Moment to report someone. Read our safety guidance too.

Our privacy policy explains information about your data and rights. To make a request, contact support from the email linked to your account and explain what you need. Never share your password or a sign-in code.